Frequently asked questions
Before
you start
Before you start
What do I need to provide?
Tell us about your business, what you need the website to do, and any content you already have. We’ll let you know what else is needed before work begins.
Can you help with content or branding?
Yes. We can help with website copy, images and branding if you need them. We’ll include that work in your proposal.
Is SEO included?
We include basic SEO setup, such as page titles, descriptions and a structure that search engines can read. Ongoing SEO work can be discussed separately.
What about my domain and website ownership?
Your domain and website remain yours. We’ll explain how access, accounts and handover will work before the project starts.
What costs are separate from the website price?
Domain registration, hosting, paid plugins and platform subscriptions are separate costs unless your proposal says otherwise. We’ll explain any expected costs before you commit.
Will I be able to update the website myself?
Yes. We build with established platforms and show you how to make everyday updates, such as changing text and images.
Can I add more pages or features later?
Yes. Your website can grow as your business needs change. We can quote for additional work when you’re ready.
How are payments handled?
We’ll send an invoice according to the payment terms agreed in your proposal. Larger projects may be invoiced in stages.
What happens after launch?
We’ll hand over your website and the access you need. If you’d like help with updates and maintenance afterward, monthly support is available.