Nomi Digital is operated by Vesterhus Solutions, organisation number 827 125 172, based in Beitstad, Norway.

Vesterhus Solutions is the controller responsible for your personal information. For questions or privacy requests, contact hello@nomidigital.no.

Information we collect

When you submit our contact form, we collect your name, email address, selected service, message and business name if provided. We also retain correspondence relating to your enquiry.

Our website and hosting provider may process technical information, including IP addresses and security logs, to operate and protect the website.

With your consent, we use Google Analytics and Microsoft Clarity to understand how visitors use our website.

How we use your information

We use your information to:

  • Respond to enquiries and discuss your website needs.
  • Prepare quotes and manage client relationships.
  • Maintain the operation and security of our website.
  • Understand website usage and improve the visitor experience, where you consent to tracking.

For enquiries about entering into a contract with you, we process information necessary to take steps at your request. For other business communications and website security, we rely on our legitimate interests in responding to enquiries and operating our business securely.

Optional analytics and behaviour tracking are based on consent. Submitting the contact form does not subscribe you to marketing.

Service providers

We use Hostinger for website hosting and email, Google Analytics for traffic analysis, and Microsoft Clarity for heatmaps and session recordings.

Your information may be accessible to these providers when necessary to deliver their services. Some processing may take place outside the European Economic Area. Information about their processing and international-transfer arrangements is available in their privacy information:

How long we retain information

Enquiries that do not become client work are deleted from our email and WordPress records within 12 months after the last meaningful contact.

Client information is retained for the duration of the relationship and afterwards where required for accounting obligations or establishing, exercising or defending legal claims.

Technical logs and backup copies follow the hosting provider’s retention schedules. Analytics information follows the retention settings and deletion schedules of the relevant service.

Cookies

We use necessary cookies or similar technologies to support website functions and remember your privacy choices.

With your consent, Google Analytics helps us understand website traffic, while Microsoft Clarity helps us understand visitor interactions, including clicks, scrolling and page navigation.

You can accept or reject optional tracking through our cookie banner. You can withdraw consent through the cookie settings. Withdrawing consent does not affect the lawfulness of processing carried out beforehand.

Your rights

Depending on the circumstances, you can request access to, correction or deletion of your personal information. You may also request restricted processing or data portability, object to processing based on legitimate interests, and withdraw consent.

Contact hello@nomidigital.no to make a request.

You may complain to Norway’s Data Protection Authority, Datatilsynet, at datatilsynet.no.

Updates

We may update this policy when our services or handling of information changes. The latest version will be published on this page.